Privacy Policy

We have assumed an obligation to protect the privacy of our customers and users. Thus, we have drawn up these privacy policy principles, which cover the collection, use, disclosure, forwarding, and storing of customer information. Our activities on the Internet are in conformity with all relevant activities and the corresponding legislation of the European Union and acts of the law of the Republic of Estonia.

Roosa Banaan OÜ is the controller of personal data, Roosa Banaan OÜ transmits personal data necessary for making payments to Maksekeskus AS.

Collection and use of personal data

Personal data is the data that is collected by Roosa Banaan OÜ for the identification or for contacting an individual. Personal data can be collected with the customer’s consent in the following manners:

  • while using our website through cookies;

  • upon making a purchase or placing an order at our e-store (The e-store may ask you to voluntarily provide personal data or personal information in certain areas of the website. The requested personal data may include your name, address, postcode, e-mail address, and telephone number.)

The collected personal data are used for delivering goods and for fulfilling our obligations in front of the customer. In order to serve a customer better, Roosa Banaan OÜ may disclose information about certain customers to a third party that is providing services to Roosa Banaan OÜ and is under a contractual obligation to maintain the confidentiality of the received information. Such third parties include, for example, our partners who are responsible for delivery of the goods sold at our e-store [AS Eesti Post (Omniva), Itella Estonia OÜ (Smartpost)] or providing the service of payment (Maksekeskus AS)

If the customer wishes to change their personal information (for example, if the details required for the order transfer, such as the customer's name, address (or parcel terminal selection) or contact information (phone number, email address), contact customer support via email.

Protection of personal data

Roosa Banaan OÜ is taking all precautions (including administrative, technical, and physical measures) to protect the personal data of our customers. Only authorized persons have access to the data for the purposes of amendment and processing.


All of a customer’s personal data that is obtained in the course of visiting the e-store of Roosa Banaan OÜ ( or making purchases is treated as confidential information. An encrypted data connection channel with banks ensures the security of the personal data and bank details of the person who makes the purchase.

Terms and conditions of and amendments to the privacy policy

We reserve the right to make amendments to the privacy policy, if necessary. We assume that when you start using our website, you have read the principles of the privacy policy and consent to the principles. Please address all questions about the privacy policy or data processing and any issues to the e-mail address